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Client Service Representative

Barrington, IL, USA

About the Role

Work Location: In person

As a Client Service Representative at Animal Care Center of Barrington, you will play a vital role in delivering outstanding service and support to our clients and their pets. We’re seeking someone who is friendly, organized, and passionate about animals.

· Key Responsibilities:

· Greet clients and their pets with a warm, welcoming demeanor

· Answer phone calls, schedule appointments, and provide accurate information to clients

· Check-in and check-out clients and their pets, ensuring accurate record-keeping in our system

· Collect payments, process invoices, and maintain financial accuracy

· Assist with filing, organizing paperwork, and maintaining client records

· Keep the reception area clean, tidy, and organized at all times

· Collaborate with veterinarians and veterinary technicians to ensure smooth clinic operations

· Provide additional administrative support as needed

Schedule:

8-hour, 10-hour, or 12-hour shifts

Requirements

Requirements


  • Previous experience working in a veterinary clinic or animal-related field is preferred- Excellent customer service skills with the ability to communicate effectively with clients

  • Knowledge of basic animal care and medical terminology

  • Strong organizational skills with attention to detail- Ability to multitask in a fast-paced environment- Proficiency in computer systems and software used in veterinary clinics

Note: Dog training and pet grooming experience is not required for this position.

About the Company

Animal Care Center of Barrington, formerly known as Barrington Animal Hospital, has proudly served the community since 1903. In September 2022, we expanded into a state-of-the-art facility, allowing us to offer an even wider range of comprehensive pet care services including:

General Veterinary Care

Emergency Services

Advanced Surgery

Boarding & Daycare

Professional Grooming

We are dedicated to delivering compassionate, high-quality care for pets and their families. Join our team and become a part of a legacy of excellence in veterinary medicine and pet services.

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